The White House is about to test whether a chatbot can untangle government red tape
TechCrunch reports on America.gov, which is intended to simplify the process of navigating government bureaucracy. The piece notes that large language models are imperfect and prone to hallucinations, which could cause new problems.
For the 806: If you've ever lost an afternoon finding the right government office or form, this is aimed at you. The risk the report names is real, though: chatbots can make things up, and a wrong answer about a government process can cost you time or money. Until there's a track record, check anything it tells you against the agency's own page.